ThePicks

Refund & Cancellation Policy

1. Overview

ThePicks offers a monthly subscription service for brands. This policy outlines the terms for cancellations and refunds applicable to our subscription plans.

2. Subscription & Billing

  • Subscriptions are billed on a monthly recurring basis from the date of initial purchase.
  • Your subscription automatically renews each month unless cancelled before the next billing date.
  • Pricing is as displayed at the time of purchase and may be subject to change with prior notice.

3. Cancellation

  • You may cancel your subscription at any time through your account settings or by contacting our support team.
  • Upon cancellation, your subscription remains active until the end of the current billing period.
  • No further charges will be made after cancellation takes effect.

4. Refund Policy

  • Before service use: If you request a refund within 7 days of purchase and have not used any subscription features, a full refund will be issued.
  • After service use: If you have used subscription features, a prorated refund will be calculated based on the remaining unused days in the billing period.
  • Refunds are processed to the original payment method within 3 business days of approval.

5. How to Request a Refund

To request a cancellation or refund, please contact us at support@thepicks.io with your account details and reason for the request.

6. Contact

Guideway Consulting

Representative: Minwoong Jung

Tel: +82-70-8027-4901

Email: support@thepicks.io

203-S131, 2F, 15 Gyeryong-ro 105beon-gil, Yuseong-gu, Daejeon, Republic of Korea

한국 소비자를 위한 안내

청약철회 및 환불 규정

  • 전자상거래 등에서의 소비자보호에 관한 법률에 따라, 구매일로부터 7일 이내에 서비스를 이용하지 않은 경우 전액 환불이 가능합니다.
  • 서비스 이용 개시 이후에는 이용 일수를 차감한 금액을 일할 계산하여 환불합니다.
  • 환불은 승인일로부터 3영업일 이내에 원결제 수단으로 처리됩니다.

사업자 정보

상호: 가이드웨이컨설팅

대표자: 정민웅

사업자등록번호: 141-17-02272

전화: 070-8027-4901

주소: 대전광역시 유성구 계룡로105번길 15, 2층 203-S131호

이메일: support@thepicks.io